Energy Assistance

LIHEAP 2026

Appointment scheduling is currently closed. Please contact the office you live in directly to inquire about additional funding that may be available.

HEATING ASSISTANCE

When can I apply?

Start and end dates for heating assistance are subject to change based on availability of funding. Heating assistance is provided during the winter months, and the offer of assistance is estimated to be available until the end of March 2026 or when funding is exhausted (whichever comes first).

December 1st @ 8:30am
Households where all members of the household are 65 or older (see changes to medically homebound below) may contact the scheduling system listed below for an appointment beginning on December 1st at 8:30am. **If an appointment is made during this time period and it is found that you are not eligible, your appointment will be cancelled without notice.**

January 2nd @ 8:30am
Depending on the availability of funds, the general public may contact the scheduling system listed below for an appointment beginning on January 2nd at 8:30am. The general public may not begin scheduling appointments until the scheduler opens on January 2nd @ 8:30am. General public appointments scheduled prior to January 2nd, no matter the date of the appointment, will be cancelled.

COOLING ASSISTANCE

When can I apply?

Start and end dates for cooling assistance are subject to change based on availability of funding. Cooling assistance is provided during the spring months, and the offer of assistance is estimated to be available until the end of July 2026 or when funding is exhausted (whichever comes first).

April 1st @ 8:30am
Households where all members of the household are 65 or older (see changes to medically homebound below) may contact the scheduling system listed below for an appointment beginning on April 1st at 8:30am. **If an appointment is made during this time period and it is found that you are not eligible, your appointment will be cancelled without notice.**

May 1st @ 8:30am
Depending on the availability of funds, the general public may contact the scheduling system listed below for an appointment beginning on May 1st at 8:30am. The general public may not begin scheduling appointments until the scheduler opens on May 1st @ 8:30am. General public appointments scheduled prior to May 1st, no matter the date of the appointment, will be cancelled.

How do I schedule an appointment?

Appointment Telephone Line
(855) 636-3108

Appointment Web Scheduler
https://ndo.appointment.works/ea/home

Medically Homebound Households in which ALL adults are homebound MUST call their local office to schedule an appointment.

What is medically homebound and how do I apply?

Medically Homebound households are defined as ALL adult household members have disabilities confining them to the home. The household members must be unable to travel to an intake center to apply for LIHEAP assistance because of a medical condition which qualifies the person for home services through Medicaid or Medicare and/or home delivered meals, home health agency services, and/or homemaker services. Documentation must be provided as proof of homebound status.

CLICK HERE for the Homebound Screening Questionnaire

Qualifying homebound households are eligible to have NDO staff members come to their home to complete an application for LIHEAP assistance.

Homebound households must call their local office and leave contact information. NDO staff will make contact via telephone with qualifying homebound households to schedule appointments. You can find the contact information for your office below. Click on the County Name that you live in.

How do I know if I am income eligible?

Household Size	Max Income
1	$34,549
2	$45,179
3	$55,810
4	$66,441
5	$77,071
6	$87,702
7	$89,695
8	$91,688
9	$93,681
10	$95,675

IMPORTANT INFORMATION – PLEASE READ

Please pay close attention to the location of your appointment. Appointments booked outside of the household’s county of residence will be canceled.
Do not walk into your local office to schedule an appointment. Appointments are scheduled on a first-come first-served basis. An appointment for LIHEAP assistance does not guarantee processing or payment. Approvals and payments are made when and if funds are received.
Program funding is allocated on a county-by-county basis. All applicants are required to reside in the county selected for the appointment location. Applicants selecting a county in which they do not reside will be denied.
Ninth District Opportunity, Inc. is unable to obtain any of the required documents on your behalf. Please be prepared with the required documentation to prevent a delay in processing the application.
An appointment for energy assistance DOES NOT guarantee processing or payment. Approvals will be made when and if customer eligibility status is determined and funds are received from the State.
Appointments are scheduled on a first-come, first-serve basis.
Each household may receive assistance ONE TIME PER YEAR PER PROGRAM.
Please allow 6-10 weeks for physical payment to be received. We ask that you continue paying your bill as much as possible during this time to prevent disconnection.
Any account with a credit of $1,000 or more is not eligible to receive services.
In order to prevent scheduling conflicts, all applicants are asked to provide their full legal name when requesting an appointment. Nicknames, initials and abbreviated names may result in delayed appointments.

Close up image of children's hands as the color a butterfly

Required Documents

A minimum of the following items will be required to verify eligibility for this type of assistance:

Valid driver’s license or government-issued photo ID for the applicant, including citizenship cards.
Social security cards for every person who lives in the home
Most current heating bill which must be dated within the past 30 days of the appointment date
Heating bill assistance for the home’s primary heating source may be one of the following: electric, kerosene, natural gas, propane, wood
If your home is heated with propane, you must bring a receipt for your most recent purchase or statement from the propane company with the account holder’s name, service address, and account number
If your home is heated with kerosene or wood, you must bring a current receipt showing the purchase of kerosene or wood
Most current electric bill which must be dated within the past 30 days of the appointment date
Proof of income for all individuals age 18 or older for the past 30 days
Ninth District cannot obtain any of the information above for you at the time of the appointment. If you fail to bring all required information, your appointment may need to be rescheduled.